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The impact of ISO 9000 and EFQM on the use of flexible work practices
| dc.creator | Bayo Moriones, José Alberto | es_ES |
| dc.creator | Merino Díaz de Cerio, Javier | es_ES |
| dc.creator | Escamilla de León, Sergio Antonio | es_ES |
| dc.creator | Selvam, Rejina Mary | es_ES |
| dc.date.accessioned | 2015-11-04T09:56:37Z | |
| dc.date.available | 2015-11-04T09:56:37Z | |
| dc.date.issued | 2011 | |
| dc.identifier.issn | 0925-5273 | |
| dc.identifier.uri | https://hdl.handle.net/2454/18792 | |
| dc.description.abstract | The purpose of this paper is to analyse the differences between the two most frequently used quality management approaches implemented by firms, ISO 9000 and EFQM, in terms of their impact on the adoption of innovative work organization practices. In order to accomplish this objective, we have selected a sample of 665 establishments with at least 20 employees, from the manufacturing, building and service sectors. Results show that, as expected, EFQM involves an advance over ISO 9000 regarding the use of innovative work practices. | en |
| dc.description.sponsorship | The authors are thankful to the Institute of Statistics of Navarre for the data used in the paper and to the Government of Navarre and the Spanish Ministry of Education and Science (SEC2007-66511) for the funding provided. | en |
| dc.format.mimetype | application/pdf | en |
| dc.language.iso | eng | en |
| dc.publisher | Elsevier | en |
| dc.relation.ispartof | International Journal of Production Economics 130 (2011) 33–42 | en |
| dc.rights | © 2010 Elsevier B.V. The manuscript version is made available under the CC BY-NC-ND 4.0 license. | en |
| dc.rights.uri | https://creativecommons.org/licenses/by-nc-nd/4.0/ | |
| dc.subject | ISO 9001 | en |
| dc.subject | Work organization | en |
| dc.subject | Human resource management | en |
| dc.subject | Empirical study | en |
| dc.subject | Quality management | en |
| dc.title | The impact of ISO 9000 and EFQM on the use of flexible work practices | en |
| dc.type | Artículo / Artikulua | es |
| dc.type | info:eu-repo/semantics/article | en |
| dc.contributor.department | Gestión de Empresas | es_ES |
| dc.contributor.department | Enpresen Kudeaketa | eu |
| dc.rights.accessRights | Acceso abierto / Sarbide irekia | es |
| dc.rights.accessRights | info:eu-repo/semantics/openAccess | en |
| dc.identifier.doi | 10.1016/j.ijpe.2010.10.012 | |
| dc.relation.publisherversion | https://dx.doi.org/doi:10.1016/j.ijpe.2010.10.012 | |
| dc.type.version | Versión aceptada / Onetsi den bertsioa | es |
| dc.type.version | info:eu-repo/semantics/acceptedVersion | en |
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