Open Access
The determinants of pay settlements. The influence of the national context
(Taylor & Francis, 2013) Bayo Moriones, José Alberto; Galdón Sánchez, José Enrique; Martínez de Morentin, Sara; Gestión de Empresas; Enpresen Kudeaketa; Economía; Ekonomia
This article studies the influence of national context and collective bargaining on the factors taken into account when adjusting wages. Using data from Spanish and British manufacturing establishments, we examine the relative importance of the cost of living, the ability to recruit or retain employees, the financial performance of the organisation and the industrial relations climate on wage adjustments of manual workers at the establishment level. Our findings show that there are significant differences on the importance given to these factors in both countries. In part, these are related to differences in the incidence of collective bargaining.
Open Access
La inversión extranjera en Navarra: el estado de la cuestión
(Gobierno de Navarra, Departamento de Economía y Hacienda, 2003) San Miguel Inza, Fernando; Bayo Moriones, José Alberto; Gestión de Empresas; Enpresen Kudeaketa
Debido a factores como los bajos costes relativos y la entrada en la Unión Europea, en las últimas décadas tanto España como Navarra han recibido elevados volúmenes de inversión extranjera. Sin embargo, cuando se observa un horizonte temporal más amplio, aparecen factores de riesgo y preocupación. En este estudio se analiza la evolución pasada y la situación actual de la inversión extranjera en Navarra, determinando a su vez cuál es la aportación que las empresas multinacionales ubicadas en nuestra Comunidad están realizando al funcionamiento de nuestra economía. Los resultados indican una alta concentración sectorial y de origen de la IDE en Navarra, marcada por la importancia de Volkswagen. En cuanto al impacto de la presencia de las empresas multinacionales en Navarra, se observa que han supuesto un crecimiento del nivel tecnológico pero, en cambio, la transferencia de tecnología a las empresas navarras no ha sido tan clara. Esto podría explicar las diferencias en productividad que se encuentran entre las empresas navarras y las multinacionales.
Open Access
Revisiting quality television: audience perceptions
(Taylor & Francis, 2018) Bayo Moriones, José Alberto; Etayo-Pérez, Cristina; Sánchez-Tabernero, Alfonso; Enpresen Kudeaketa; Institute for Advanced Research in Business and Economics - INARBE; Gestión de Empresas
This article analyzes what the audience understands by the concept of quality as applied to television channels. This research also examines the influence of the perceived quality of the different programs broadcasted by a channel on the perceived quality of the whole channel. The empirical part is based on the answers provided by a sample of 405 respondents in Spain. The factors found to be associated with the idea of quality television by the audience are somewhat different depending on the method used to assess it, which points to the existence of social desirability bias when asking directly about it. Notwithstanding these differences, entertainment is the characteristic that the audience most consistently associates with the concept of quality in television channels. The results also show that news programs, movies and magazines, and talk shows are the genres with a greatest influence on the assessment of the quality of a television channel by the audience.
Open Access
El sobreconsumo y el infraconsumo de televisión en España
(Universitat Autònoma de Barcelona, 2014) Bayo Moriones, José Alberto; Etayo-Pérez, Cristina; Gestión de Empresas; Enpresen Kudeaketa
La televisión continúa siendo una de las actividades a las que mayor cantidad de tiempo dedicamos diariamente. Sin embargo, en ocasiones se le dedica menos tiempo del que se quisiera (infraconsumo), mientras que en otras sucede lo contrario (sobreconsumo). En este contexto, el objetivo de este trabajo ha sido analizar cuáles son las características sociodemográficas de los televidentes y los comportamientos hacia la televisión que se encuentran asociados a una mayor presencia del sobreconsumo y el infraconsumo televisivo. Para ello, se ha examinado información estadística sobre una muestra de 1000 telespectadores españoles. Nuestros resultados indican que tanto el sobreconsumo como el infraconsumo de televisión están más presentes entre las mujeres que entre los hombres, así como que los telespectadores de entre 65 y 74 años de edad son los que mejor ajustan la cantidad que consumen de televisión a sus deseos. El sobreconsumo está más asociado a ver varios programas simultáneamente y continuar viendo la televisión aunque el contenido no sea del agrado, mientras que el infraconsumo lo está a encender la televisión sin saber qué se emite. Los resultados obtenidos ponen de relevancia la necesidad de tener en cuenta la cantidad y no solamente la calidad en los estudios sobre consumo televisivo. También muestran que el infraconsumo y el sobreconsumo televisivo son fenómenos complejos que exigen la utilización de perspectivas de análisis multidisciplinar.
Open Access
Analysing the relationship between QM, performance appraisal and pay for performance
(Routledge, 2021) Bayo Moriones, José Alberto; Torre Martínez, Rocío de la; Enpresen Kudeaketa; Institute for Advanced Research in Business and Economics - INARBE; Gestión de Empresas
The purpose of this paper is to analyse the relationship between quality management, performance appraisal and pay for performance in a sample of 203 manufacturing plants (including firms that do not apply quality management) in Spain employing at least 20 workers. We make a distinction between collaboration with suppliers, customer focus and the use of quality tools. This consideration of quality management as multidimensional will help to disentangle the complex interrelationships with performance appraisal and pay for performance. Our findings point to a positive association of customer focus, collaboration with suppliers and quality tools with performance appraisal evaluating results and behaviours. Regarding pay for performance, closer collaboration with customers is positively related to individual pay for performance. The use of quality tools is positively related to individual and firm pay for performance. The managerial implications point out that there is still room for improving the effectiveness of quality initiatives by incorporating changes in pay for performance and performance appraisal oriented to the adaptation to the principles of quality management. From the theoretical perspective, our paper underlines the importance of not considering quality management as a unidimensional reality when examining its relationship with other management practices.
Open Access
Computer use and pay for performance
(Wiley, 2021) Bayo Moriones, José Alberto; Erro Garcés, Amaya; Lera López, Fernando; Enpresen Kudeaketa; Ekonomia; Institute for Advanced Research in Business and Economics - INARBE; Gestión de Empresas; Economía
Workplace digitalisation is a pervasive phenomenon associated to an increase in wage differentials between occupations. This paper analyses the relationship between computer use and pay for performance, whose incidence has also followed a positive growth pattern. More concretely, we examined three pay-for-performance schemes: productivity/piece rate, team and firm pay for performance. We also investigated the mediating role of job design in this relationship. The complementarity framework perspective and the economic theory of incentives were the theoretical approaches applied in the development of hypotheses. Data from four waves of the European Working Conditions Survey were used in the empirical analyses. A positive association was found between computer use and the three pay for performance schemes considered, particularly team and firm pay for performance. The results also indicated that this relationship was partially explained by changes in job design due to computerisation, such as higher job complexity, on-the-job training and teamwork.
Open Access
The process of wage adjustment: an analysis using establishment-level data
(2013) Bayo Moriones, José Alberto; Galdón Sánchez, José Enrique; Martínez de Morentin, Sara; Economía; Ekonomia
In this article, we use data from Spanish manufacturing plants to analyze the determinants of the importance attributed to several criteria when wages are adjusted. More specifically, the criteria we take into account in the study are the cost of living, the wages of the firm in relation to its competitors, the fulfillment of collective agreements at sector level, the need to recruit and retain employees, the performance of the organization, and the industrial relations climate. Our results show that the structural characteristics of the establishment, as well as the wage setting arrangements and trade unions, play a role in explaining the importance of the factors mentioned in shaping wage adjustments. The human resource management policies adopted by the employer seem to be less relevant.
Open Access
The impact of ISO 9000 and EFQM on the use of flexible work practices
(Elsevier, 2011) Bayo Moriones, José Alberto; Merino Díaz de Cerio, Javier; Escamilla de León, Sergio Antonio; Selvam, Rejina Mary; Gestión de Empresas; Enpresen Kudeaketa
The purpose of this paper is to analyse the differences between the two most frequently used quality management approaches implemented by firms, ISO 9000 and EFQM, in terms of their impact on the adoption of innovative work organization practices. In order to accomplish this objective, we have selected a sample of 665 establishments with at least 20 employees, from the manufacturing, building and service sectors. Results show that, as expected, EFQM involves an advance over ISO 9000 regarding the use of innovative work practices.
Open Access
Quality assurance practices in the global supply chain: the effect of supplier localisation
(Taylor & Francis, 2011) Bayo Moriones, José Alberto; Bello Pintado, Alejandro; Merino Díaz de Cerio, Javier; Gestión de Empresas; Enpresen Kudeaketa
This paper deals with quality management practices in the global supply chain. More specifically, the association between the geographical location of suppliers (within a country or in low labour cost countries) and quality assurance practices is analyzed. Three hypotheses are proposed and tested using a sample of 401 Spanish manufacturing establishments with at least fifty workers in all industries. The results indicate that plants purchasing a higher proportion of their inputs in low-cost countries are more likely to be certified according to a quality standard. However, no associations have been found between the localization of suppliers and the establishment of close relationships with suppliers in order to assure quality.
Open Access
Perceived performance effects of ICT in manufacturing SMEs
(Emerald, 2013) Bayo Moriones, José Alberto; Billón Currás, Margarita; Lera López, Fernando; Gestión de Empresas; Enpresen Kudeaketa; Economía; Ekonomia
Purpose. We aim to investigate whether ICT resources, including investment and use of specific types of ICT as well as innovative work practices, have a positive impact on several dimensions of firm performance, taking into account both direct and indirect effects and both short and long-term effects. Design/methodology/approach. An empirical study using data from a sample of 267 Spanish manufacturing SMEs was conducted. We have used path analysis to study direct and indirect ICT impacts. OLS regression is the estimation method employed. Findings. Our findings show a positive relationship between ICT adoption and all the measures of perceived performance analyzed, although the impact is not always immediate since the lag effects and length differ according to the type of ICT. Managers’ perceptions of ICT impact are related to the adoption of new work practices but the effects also depend positively on the number of years since new work practices were implemented. ICT impact on final performance (market share and profits and margin) takes place mainly indirectly through the improvement of internal and external communication as well as through operational performance. Originality/value. This research extends the scope of the analysis of ICT payoff literature by analyzing direct and indirect effects and by focusing on a broad range of technologies, a variety of performance measures and several time lags to study ICT adoption impacts in SMEs. Research limitations/implications. The main limitations of the research stem from the specific geographical context under consideration and restrictions relating to the cross-sectional nature of the data. Practical implications. Our results reveal the wide scope of the benefits of ICT adoption in SMEs and point to the need for persistence in use so as to obtain good results in some areas. They also stress the positive effects of adopting ICTs together with organizational innovation.