Open Access
Key image attributes to elicit likes and comments on Instagram
(Taylor & Francis, 2020) Aramendia Muneta, María Elena; Olarte-Pascual, Cristina; Ollo López, Andrea; Gestión de Empresas; Enpresen Kudeaketa; Institute for Advanced Research in Business and Economics - INARBE
This article spotlights the relationship between likes and com-ments and the content of tourism photographs on Instagramwith the aim of understanding users¿behavior and, thus, help-ing destination management organizations. Based on thestimulus-organism-response model, a content analysis wasconducted of 1,094 pictures that received 131,116,800 likesand 2,859,448 comments. By combining content analysis andregression analysis, the results show that Instagrammers¿responses are influenced differently by different picture attrib-utes, resulting in dissimilar behavior with regard to likes andcomments. Specifically, likes, as immediate reactions, tend tobe driven by content featuring people, views, or commonhabits. In contrast, comments, which require greater effort onthe part of the Instagrammer, are elicited by the topic of festi-vals or hotels, colors such as cream, green, orange, or yellow,images of water or animals, and images featuring tourist activ-ities, mostly at night. Multi-image or fake pictures negativelyimpact likes. By analyzing the content of the information pro-vided by the uploaded photographs, a typology of photo-graphic attributes is developed to offer clues for destinationmanagement organizations to enhance engagement withpotential customers and Instagram users.
Open Access
Presenteeism as a moral hazard problem: implications for the human resource management
(Cambridge University Press, 2023-02-01) Ollo López, Andrea; Núñez Aldaz, Imanol; Gestión de Empresas; Enpresen Kudeaketa; Institute for Advanced Research in Business and Economics - INARBE
Information asymmetry about the employee's state of health means that workers may decide to work (or not) when they are sick, which turns presenteeism into a principal-agent relationship. From this new perspective, presenteeism can be explained by some distinct and original factors such as implicit incentives related to motivation and a sense of autonomy (empowerment, job usefulness, and recognition) and explicit incentives given by wages and other non-economic benefits (training and career prospects). In a sample of European workers using multilevel (by country) Tobit models, we find that short-term incentives and workers' empowerment increase presenteeism, while long-term incentives reduce it. As expected, supervision is ineffective in controlling presenteeism, while relationships based on trust have a positive impact. Finally, we propose several practices related to incentives, training, monitoring, occupational health and safety and job design specifically intended to manage presenteeism and its consequences in six areas of the human resources function.
Open Access
Beyond the headlines: understanding the organizational dynamics of sector-specific sexual harassment
(Emerald, 2024-12-03) Núñez Aldaz, Imanol; Ollo López, Andrea; Gestión de Empresas; Enpresen Kudeaketa; Institute for Advanced Research in Business and Economics - INARBE
Purpose – Sexual harassment, a global concern, varies in prevalence across sectors. This article analyzes in detail the higher prevalence of harassment in these sectors. Design/methodology/approach – Drawing on data from a representative sample of European workers and using the inductive method, we posit four propositions regarding the organizational dynamics in four different sector-specific scenarios. Findings – Contrary to perception, our research finds no conclusive evidence supporting a higher prevalence of sexual harassment within the armed forces. Economic and labor conditions drive sexual harassment in the entertainment industry, while the hospitality and non-profit sectors exhibit an elevated incidence potentially attributed to environmental factors. The healthcare industry presents a concerning scenario, with heightened prevalence due solely to organizational. Originality/value – The originality of the paperis in its focus on how external and environmental factors, rather than just internal organizational mechanisms, contribute to sector-specific dynamics of sexual harassment. This approach provides deeper insights for developing tailored interventions and prevention strategies across different sectors.
Open Access
Are public employees more satisfied than private ones? The mediating role of job demands and job resources
(Emerald, 2021) Gastearena Balda, María Lourdes; Ollo López, Andrea; Larraza Kintana, Martín; Gestión de Empresas; Enpresen Kudeaketa; Institute for Advanced Research in Business and Economics - INARBE
Purpose – This paper aims to compare job satisfaction in public and private sectors and the mediating role of several job demands and resources on the relationship between the employment sector and job satisfaction. Design/methodology/approach – Drawing on the job demands-resources model, this study argued that differences in job satisfaction were explained largely by the job characteristics provided in each sector. Data comes from the quality of working life survey, a representative sample of 6,024 Spanish public and private employees. Findings – This study revealed that public employees were more satisfied than private ones. This relationship was partially mediated by job demands and job resources, meaning that the public and private employment sectors provided different working conditions. Public employees, in general, had fewer demands and more job resources than private ones, which resulted in different levels of job satisfaction. Additionally, partial mediation indicated that public employees are more satisfied than private ones, despite accounting for several job demands and job resources. Research limitations/implications – While the findings of this study highlighted the relative importance of job demands and job resources in affecting job satisfaction of public and private employees, the generalizability of the results to other countries should be limited as the study only used data from a single country. Practical implications – A significant portion of the positive effect on job satisfaction of public employees is channeled through the lower levels of routine work and lower number of required working hours and through better job resources such as higher salary, more telework, greater prospects at work and more training utility. To improve job satisfaction, it is apparent that managers should pay special attention to things such as routine work, working hours, training and telework. Originality/value – This paper contributes to the comprehension of how several job demands and resources simultaneously play a mediating role in explaining the relationship between the employment sector and job satisfaction.
Open Access
Sexual harassment in non-profit organizations: organizational dysfunctions or harasser's behavior?
(Academy of Management, 2021) Núñez Aldaz, Imanol; Ollo López, Andrea; Enpresen Kudeaketa; Institute for Advanced Research in Business and Economics - INARBE; Gestión de Empresas
In 2018, the media spotlight fell on several high-profile non-profit organizations (NPOs) in connection with sexual harassment (SH). Since then, a flood of SH cases has severely impacted the image and reputation of the non-profit sector. NPOs have been accused of attempting to cover up SH and, in some cases, of leniency towards the harassers. However, these claims have not been rigorously investigated. In this paper, we study the role and behavior of harassers and argue that they may target organizations operating in the nonprofit sector owing to specific conditions that enable them to avoid detection and punishment. We argue that an environment advantageous to those who perpetrate harassment is created by several exogenous (non-organizational) factors, such as the vulnerability of aid recipients, the lack of legal protection of volunteers, and, in some cases, the cultural tolerance of discrimination against women. From this novel perspective, traditional anti-SH policies that focus on reacting to harassment and supporting the victim are viewed as necessary—but insufficient—approaches to the problem. We therefore propose a series of complementary policies that enable NPOs to adapt their operational environments in order to curb SH.
Open Access
Is passive sport engagement positively associated with happiness?
(Wiley, 2020-10-06) Lera López, Fernando; Ollo López, Andrea; Sánchez-Santos, José Manuel; Economía; Ekonomia; Gestión de Empresas; Enpresen Kudeaketa; Institute for Advanced Research in Business and Economics - INARBE
Background: Previous empirical evidence has shown the positive relationship between happiness or subjective well-being (SWB) and sport participation. Nevertheless, passive sport participation has traditionally been ignored as a correlate with happiness. Methods: Based on a sample of 1,632 Spanish people, one ordered probit model and three extended ordered probit models with an ordinal endogenous covariate technique and robust standard errors were applied. Results: We find that different forms of passive sport participation, such as frequency of attending sporting events and a set of other forms of passive sports participation such aswatching sports on TV, listening to sports programmes, reading sports news, and talking to others about sports, are positively associated with happiness. Conclusions: The results indicate that passive sport participation generally appears to have a closer relationship with individual happiness than active sport participation and emphasise the role played by some forms of sport participation as a source of relational goods. This current research extends the field's understanding of sport participation and happiness, including passive participation, and the relevance of social interactions to account for this association. Finally, the relational aspect of different forms of sport participation offers new implications for the analysis of sport engagement and happiness.
Open Access
Home-based telework: usefulness and facilitators
(Emerald, 2020) Ollo López, Andrea; Goñi Legaz, Salomé; Erro Garcés, Amaya; Enpresen Kudeaketa; Institute for Advanced Research in Business and Economics - INARBE; Gestión de Empresas
Purpose: This article aims to analyze individual-, organizational- and country-level factors that determine the use of home-based telework across Europe according to the technology acceptance model (TAM) and the technology–organization–environment model. Design/methodology/approach: To examine the impact of individual-, organizational- and country-level factors on telework, multilevel models are estimated to prevent problems derived from biased standard errors when micro- and macro-level data are combined. Findings: The main findings show that, according to the usefulness side of the TAM, employees with family responsibilities, those that live away from their work and highly qualified workers use more home-based telework. Additionally, and according to the ease of use side of the TAM, empowerment in firms facilitates home-based telework. At the country level, lower power distance, individualism and femininity, better telework regulations and technology developments are also facilitators of home-based telework. Research limitations/implications: The study is limited by the cross-sectional nature of the data. This prevents the estimation of causal effects. Additional research would benefit from the use of panel data and from a more detailed analysis of the effects of country dimensions. Practical implications: From an applied perspective, politics related to cultural dimensions are suggested to stimulate home-based telework. Originality/value: The research contributes to previous literature by: (1) considering a large sample to conduct an empirical analysis of the use of home-based telework across Europe, (2) including micro and macro factors, (3) providing a theoretical framework to explain home-based telework, (4) applying a rigorous definition of home-based telework and (5) focusing on employees who are able to adopt home-based telework.
Open Access
Home-based telework and job stress: the mediation effect of work extension
(Emerald, 2023) Goñi Legaz, Salomé; Núñez Aldaz, Imanol; Ollo López, Andrea; Gestión de Empresas; Enpresen Kudeaketa; Institute for Advanced Research in Business and Economics - INARBE
Purpose: This paper aims to investigate how home-based telework (HBT) affects job stress. The authors argue that an intrinsic effect of telework like work extension mediates this relationship. Work extension is reflected in two employee behaviours: working in free time and presentism. Design/methodology/approach: The proposed model has been estimated using the Preacher and Hayes bootstrap method for multiple mediation analysis, with 1,000 repetitions. The data used come from the sixth European Working Conditions Survey. Findings: The analysis indicates that HBT does not pose an inherent risk for job stress but causes a change in the employees' behaviour, increasing working in free time and presenteeism and thus job stress. The mediation model indicates that once these behaviours are controlled, the effect of HBT is to reduce stress. Research limitations/implications: The authors argue that companies should focus on human resource practices to control workers' behaviours that have a detrimental effect on job stress while institutions should regulate HBT. Originality/value: The analysis deepens the unclear relationship between HBT and job stress by introducing employees' behaviours concerning work extension into the equation.
Open Access
The relationship between the institutional environment and job satisfaction: a multilevel approach
(Springer, 2025-06-24) Gastearena Balda, María Lourdes; Ollo López, Andrea; Larraza Kintana, Martín; Rodrigues, Ricardo; Gestión de Empresas; Enpresen Kudeaketa; Institute for Advanced Research in Business and Economics - INARBE
An extensive body of literature has explored the key determinants of employee job satisfaction placing particular emphasis on individual differences and job characteristics. However, variations in job satisfaction levels persist across countries, highlighting the importance of contextual and institutional factors across different national contexts. This study investigates the role of formal and informal institutions in shaping job satisfaction. Based on a sample of 10.822 employees from 26 European countries, the study employs a multilevel methodology to test the proposed hypotheses. The findings demonstrate that national institutions significantly contribute to cross-country differences in job satisfaction. In particular, the positive impact of labour freedom on job satisfaction is more pronounced in countries characterised by low power distance, low uncertainty avoidance, and high individualism. Conversely, in countries with high power distance, high uncertainty avoidance, and low individualism, the relationship between labour freedom and job satisfaction is weaker. These results emphasise the critical role of cultural and institutional contexts.
Open Access
Circular fashion: cluster analysis to define advertising strategies
(MDPI, 2022) Aramendia Muneta, María Elena; Ollo López, Andrea; Simón Elorz, Katrin; Gestión de Empresas; Enpresen Kudeaketa
The 2030 Agenda for Sustainable Development adopted by all United Nations Member States in 2015 provides a catalogue of 17 Sustainable Development Goals (SDG). In this context, Circular fashion stands out as one of the sectors where commitment to the SDGs is most needed, given its global nature and its significant growth in terms of consumption. Moreover, it is not possible to assert that society, in general, is aware of the importance of the principles that guide circularity, both in terms of awareness and attitudes. In this study, through cluster analysis, five different segments have been identified with divergent characteristics in terms of level of maturity regarding principles of circular fashion and/or benefits and/or enablers of related communication tools. Social and personal characteristics make it possible to contrast the differences in consumer behavior, as well as relevant aspects, such as willingness to pay more for circular fashion. The present study will help to fill the gap in research between the awareness and attitudes of consumers in circular fashion and propose different strategies for the industry and institutions to develop the concept of sustainability regarding circular fashion.