Person: Torre, Rocío de la
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Torre
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Rocío de la
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Gestión de Empresas
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0000-0002-8662-8901
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811619
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Publication Open Access Urban e-grocery distribution design in Pamplona (Spain) applying an agent-based simulation model with horizontal cooperation scenarios(MDPI, 2021) Serrano Hernández, Adrián; Torre, Rocío de la; Cadarso, Luis; Faulín Fajardo, Javier; Institute of Smart Cities - ISC; Institute for Advanced Research in Business and Economics - INARBEE-commerce has boosted in the last decades because of the achievements of the information and telecommunications technology along with the changes in the society life-style. More recently, the groceries online purchase (or e-grocery), has also prevailed as a way of making the weekly shopping, particularly, the one including fresh vegetables and fruit. Furthermore, this type of virtual shopping in supermarkets is gaining importance as the most efficient delivery system in cost and time. Thus, we have evaluated in this study the influence of the cooperation-based policies on costs and service quality among different supermarkets in Pamplona, Spain. Concerning methodology, first of all, we carried out a survey in Pamplona having the purpose of modelling the demand patterns about e-grocery. Second, we have developed an agent-based simulation model for generating scenarios in non-cooperative, limited cooperation, and full cooperation settings, considering the real data obtained from the survey analysis. At this manner, Vehicle Routing Problems (VRP) and Multi Depot VRPs (MDVRP) are dynamically generated and solved within the simulation framework using a biased-randomization algorithm. Finally, the results show significant reductions in distance driven and lead times when employing horizontal cooperation in e-grocery distribution.Publication Open Access Agent-based simulation improves e-grocery deliveries using horizontal cooperation(IEEE, 2020) Serrano Hernández, Adrián; Faulín Fajardo, Javier; Torre, Rocío de la; Cadarso, Luis; Estatistika, Informatika eta Matematika; Enpresen Kudeaketa; Institute of Smart Cities - ISC; Institute for Advanced Research in Business and Economics - INARBE; Estadística, Informática y Matemáticas; Gestión de EmpresasE-commerce has increased tremendously in recent decades because of improvements in the information and telecommunications technology along with changes in societal lifestyles. More recently, e-grocery (groceries purchased online) including fresh vegetables and fruit, is gaining importance as the most-efficient delivery system in terms of cost and time. In this respect, we evaluate the effect of cooperation-based policies on service quality among different supermarkets in Pamplona, Spain. Concerning the methodology, we deploy, firstly, a detailed survey in Pamplona in order to model e-grocery demand patterns. Secondly, we develop an agent-based simulation model for generating scenarios in cooperative and non-cooperative settings, considering the real data obtained from the survey analysis. Thus, a Vehicle Routing Problem is dynamically generated and solved within the simulation framework using a biased-randomization algorithm. Finally, the results show significant reductions in lead times and better customer satisfaction when employing horizontal cooperation in e-grocery distribution.