Person: Arellano Usón, Jesús
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Arellano Usón
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Jesús
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Ingeniería Eléctrica, Electrónica y de Comunicación
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0000-0002-3350-3793
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811913
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Publication Open Access Evaluation of RTT as an estimation of interactivity time for QoE evaluation in remote desktop environments(IEEE, 2023) Arellano Usón, Jesús; Magaña Lizarrondo, Eduardo; Morató Osés, Daniel; Izal Azcárate, Mikel; Ingeniería Eléctrica, Electrónica y de Comunicación; Ingeniaritza Elektrikoa, Elektronikoa eta Telekomunikazio IngeniaritzaIn recent years, there has been a notable surge in the utilization of remote desktop services, largely driven by the emergence of new remote work models introduced during the pandemic. Traditional evaluation of the quality of experience (QoE) of users in remote desktop environments has relied on measures such as round-trip time (RTT). However, these measures are insufficient to capture all the factors that influence QoE. This study evaluated RTT and interactivity time in an enterprise environment over a period of 6 months and analysed the suitability of using RTT drawing previously unexplored connections between RTT, interactivity, and QoE. The results indicate that RTT is an insufficient indicator of QoE in productive environments with low RTT values. We outline some precise measures of interactivity needed to capture all the factors that contribute to QoE in remote desktop environments.Publication Open Access Interactivity anomaly detection in remote work scenarios using LTSM(IEEE, 2024) Arellano Usón, Jesús; Magaña Lizarrondo, Eduardo; Morató Osés, Daniel; Izal Azcárate, Mikel; Ingeniería Eléctrica, Electrónica y de Comunicación; Ingeniaritza Elektrikoa, Elektronikoa eta Telekomunikazio Ingeniaritza; Institute of Smart Cities - ISCIn recent years, there has been a notable surge in the utilization of remote desktop services, largely driven by the emergence of new remote work models introduced during the pandemic. These services cater to interactive cloud-based applications (CIAs), whose core functionality operates in the cloud, demanding strict end-user interactivity requirements. This boom has led to a significant increase in their deployment, accompanied by a corresponding increase in associated maintenance costs. Service administrators aim to guarantee a satisfactory Quality of Experience (QoE) by monitoring metrics like interactivity time, particularly in cloud environments where variables such as network performance and shared resources come into play. This paper analyses anomaly detection state of the art and proposes a novel system for detecting interactivity time anomalies in cloud-based remote desktop environments. We employ an automatic model based on LSTM neural networks that achieves an accuracy of up to 99.97%.Publication Open Access Survey on quality of experience evaluation for cloud-based interactive applications(MDPI, 2024) Arellano Usón, Jesús; Magaña Lizarrondo, Eduardo; Morató Osés, Daniel; Izal Azcárate, Mikel; Ingeniería Eléctrica, Electrónica y de Comunicación; Ingeniaritza Elektrikoa, Elektronikoa eta Telekomunikazio Ingeniaritza; Institute of Smart Cities - ISCA cloud-based interactive application (CIA) is an application running in the cloud with stringent interactivity requirements, such as remote desktop and cloud gaming. These services have experienced a surge in usage, primarily due to the adoption of new remote work practices during the pandemic and the emergence of entertainment schemes similar to cloud gaming platforms. Evaluating the quality of experience (QoE) in these applications requires specific metrics, including interactivity time, responsiveness, and the assessment of video- and audio-quality degradation. Despite existing studies that evaluate QoE and compare features of general cloud applications, systematic research into QoE for CIAs is lacking. Previous surveys often narrow their focus, overlooking a comprehensive assessment. They touch on QoE in broader contexts but fall short in detailed metric analysis. Some emphasise areas like mobile cloud computing, omitting CIA-specific nuances. This paper offers a comprehensive survey of QoE measurement techniques in CIAs, providing a taxonomy of input metrics, strategies, and evaluation architectures. State-of-the-art proposals are assessed, enabling a comparative analysis of their strengths and weaknesses and identifying future research directions.