An investigation into the process of R&D&I project management: a case study on ZABALA Innovation Consulting S.A.

In a perfect world, projects would always be implemented on time and within budget. Nevertheless, evidences show that this is far from the reality in most situations, especially when talking about R&D&I projects. Estimates suggest that just 20% of the R&D&I projects planned are actually implemented successfully. The purpose of this end-of-degree project is, therefore, to shed light on the causes of the problem and to give advice on how firms could become more effective on the implementation of their R&D&I projects. This paper meets the research aim through an extensive study of the relevant literature and the implementation of practical research. The latter was conducted by a case study, where a company called ZABALA Innovation Consulting, S.A. was exhaustively analysed. In fact, its management process will reveal some key factors to make R&D&I projects more bound to succeed.