Browsing Artículos de revista DGE - EKS Aldizkari artikuluak by Author "Escamilla de León, Sergio Antonio"

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The impact of ISO 9000 and EFQM on the use of flexible work practices

Bayo Moriones, José Alberto ; Merino Díaz de Cerio, Javier ; Escamilla de León, Sergio Antonio; Selvam, Rejina Mary (Elsevier, 2011) Artículo / Artikulua

The purpose of this paper is to analyse the differences between the two most frequently used quality management approaches implemented by firms, ISO 9000 and EFQM, in terms of their impact on the adoption of innovative ...