The impact of ISO 9000 and EFQM on the use of flexible work practices
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Date
2011Author
Version
Acceso abierto / Sarbide irekia
Type
Artículo / Artikulua
Version
Versión aceptada / Onetsi den bertsioa
Impact
Abstract
The purpose of this paper is to analyse the differences between the two most frequently used quality management approaches implemented by firms, ISO 9000 and EFQM, in terms of their impact on the adoption of innovative work organization practices. In order to accomplish this objective, we have selected a sample of 665 establishments with at least 20 employees, from the manufacturing, building and ...
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Subject
ISO 9001,
Work organization,
Human resource management,
Empirical study,
Quality management
Publisher
Elsevier
Published in
International Journal of Production Economics 130 (2011) 33–42
Departament
Universidad Pública de Navarra. Departamento de Gestión de Empresas /
Nafarroako Unibertsitate Publikoa. Enpresen Kudeaketa Saila
Publisher version
Sponsorship
The authors are thankful to the Institute of Statistics of Navarre for the data used in the paper and to the Government of Navarre and the Spanish Ministry of Education and Science (SEC2007-66511) for the funding provided.
Appears in Collections
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Except where otherwise noted, this item's license is described as © 2010 Elsevier B.V. The manuscript version is made available under the CC BY-NC-ND 4.0 license.
