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dc.creatorBayo Moriones, José Albertoes_ES
dc.creatorMerino Díaz de Cerio, Javieres_ES
dc.creatorEscamilla de León, Sergio Antonioes_ES
dc.creatorSelvam, Rejina Maryes_ES
dc.date.accessioned2015-11-04T09:56:37Z
dc.date.available2015-11-04T09:56:37Z
dc.date.issued2011
dc.identifier.issn0925-5273
dc.identifier.urihttps://hdl.handle.net/2454/18792
dc.description.abstractThe purpose of this paper is to analyse the differences between the two most frequently used quality management approaches implemented by firms, ISO 9000 and EFQM, in terms of their impact on the adoption of innovative work organization practices. In order to accomplish this objective, we have selected a sample of 665 establishments with at least 20 employees, from the manufacturing, building and service sectors. Results show that, as expected, EFQM involves an advance over ISO 9000 regarding the use of innovative work practices.en
dc.description.sponsorshipThe authors are thankful to the Institute of Statistics of Navarre for the data used in the paper and to the Government of Navarre and the Spanish Ministry of Education and Science (SEC2007-66511) for the funding provided.en
dc.format.mimetypeapplication/pdfen
dc.language.isoengen
dc.publisherElsevieren
dc.relation.ispartofInternational Journal of Production Economics 130 (2011) 33–42en
dc.rights© 2010 Elsevier B.V. The manuscript version is made available under the CC BY-NC-ND 4.0 license.en
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectISO 9001en
dc.subjectWork organizationen
dc.subjectHuman resource managementen
dc.subjectEmpirical studyen
dc.subjectQuality managementen
dc.titleThe impact of ISO 9000 and EFQM on the use of flexible work practicesen
dc.typeArtículo / Artikuluaes
dc.typeinfo:eu-repo/semantics/articleen
dc.contributor.departmentUniversidad Pública de Navarra. Departamento de Gestión de Empresases_ES
dc.contributor.departmentNafarroako Unibertsitate Publikoa. Enpresen Kudeaketa Sailaeu
dc.rights.accessRightsAcceso abierto / Sarbide irekiaes
dc.rights.accessRightsinfo:eu-repo/semantics/openAccessen
dc.identifier.doi10.1016/j.ijpe.2010.10.012
dc.relation.publisherversionhttps://dx.doi.org/doi:10.1016/j.ijpe.2010.10.012
dc.type.versionVersión aceptada / Onetsi den bertsioaes
dc.type.versioninfo:eu-repo/semantics/acceptedVersionen


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© 2010 Elsevier B.V. The manuscript version is made available under the CC BY-NC-ND 4.0 license.
Except where otherwise noted, this item's license is described as © 2010 Elsevier B.V. The manuscript version is made available under the CC BY-NC-ND 4.0 license.