Estudio de las líneas de espera de pacientes en un centro médico
Fecha
2016Autor
Director
Versión
Acceso abierto / Sarbide irekia
Tipo
Trabajo Fin de Grado/Gradu Amaierako Lana
Impacto
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nodoi-noplumx
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Resumen
Throughout this work, the problematic situation of the waiting lists is studied; in particular,
the physical waits in the health sector. To investigate these situations, the theoretical
components that form the waits in different scenarios are analysed. This is accompanied by
the mathematical tool called Waiting Line Models, which allows to know the main
characteristics of the wait in a quant ...
[++]
Throughout this work, the problematic situation of the waiting lists is studied; in particular,
the physical waits in the health sector. To investigate these situations, the theoretical
components that form the waits in different scenarios are analysed. This is accompanied by
the mathematical tool called Waiting Line Models, which allows to know the main
characteristics of the wait in a quantitative way. To complete a numerical study and give a
more dynamic vision, Simulation is also used. The quantitative study is explained through
an example of a real clinic case, which permits the better understanding of the problem and
the methodology employed. [--]
Materias
Quality of service,
Health services,
Waiting line models,
Simulation
Titulación
Graduado o Graduada en Administración y Dirección de Empresas por la Universidad Pública de Navarra /
Enpresen Administrazio eta Zuzendaritzan Graduatua Nafarroako Unibertsitate Publikoan