Open Access
Perceived performance effects of ICT in manufacturing SMEs
(Emerald, 2013) Bayo Moriones, José Alberto; Billón Currás, Margarita; Lera López, Fernando; Gestión de Empresas; Enpresen Kudeaketa; Economía; Ekonomia
Purpose. We aim to investigate whether ICT resources, including investment and use of specific types of ICT as well as innovative work practices, have a positive impact on several dimensions of firm performance, taking into account both direct and indirect effects and both short and long-term effects. Design/methodology/approach. An empirical study using data from a sample of 267 Spanish manufacturing SMEs was conducted. We have used path analysis to study direct and indirect ICT impacts. OLS regression is the estimation method employed. Findings. Our findings show a positive relationship between ICT adoption and all the measures of perceived performance analyzed, although the impact is not always immediate since the lag effects and length differ according to the type of ICT. Managers’ perceptions of ICT impact are related to the adoption of new work practices but the effects also depend positively on the number of years since new work practices were implemented. ICT impact on final performance (market share and profits and margin) takes place mainly indirectly through the improvement of internal and external communication as well as through operational performance. Originality/value. This research extends the scope of the analysis of ICT payoff literature by analyzing direct and indirect effects and by focusing on a broad range of technologies, a variety of performance measures and several time lags to study ICT adoption impacts in SMEs. Research limitations/implications. The main limitations of the research stem from the specific geographical context under consideration and restrictions relating to the cross-sectional nature of the data. Practical implications. Our results reveal the wide scope of the benefits of ICT adoption in SMEs and point to the need for persistence in use so as to obtain good results in some areas. They also stress the positive effects of adopting ICTs together with organizational innovation.
Open Access
Computer use and pay for performance
(Wiley, 2021) Bayo Moriones, José Alberto; Erro Garcés, Amaya; Lera López, Fernando; Enpresen Kudeaketa; Ekonomia; Institute for Advanced Research in Business and Economics - INARBE; Gestión de Empresas; Economía
Workplace digitalisation is a pervasive phenomenon associated to an increase in wage differentials between occupations. This paper analyses the relationship between computer use and pay for performance, whose incidence has also followed a positive growth pattern. More concretely, we examined three pay-for-performance schemes: productivity/piece rate, team and firm pay for performance. We also investigated the mediating role of job design in this relationship. The complementarity framework perspective and the economic theory of incentives were the theoretical approaches applied in the development of hypotheses. Data from four waves of the European Working Conditions Survey were used in the empirical analyses. A positive association was found between computer use and the three pay for performance schemes considered, particularly team and firm pay for performance. The results also indicated that this relationship was partially explained by changes in job design due to computerisation, such as higher job complexity, on-the-job training and teamwork.
Open Access
TIC, innovación organizativa y competitividad en la empresa navarra
(Gobierno de Navarra, Departamento de Economía y Hacienda, 2005) Bayo Moriones, José Alberto; Billón Currás, Margarita; Lera López, Fernando; Gestión de Empresas; Economía; Enpresen Kudeaketa; Ekonomia
La nueva economía se ha venido caracterizando fundamentalmente por el incremento de inversiones por parte de las empresas en nuevas tecnologías de la información y de la comunicación. Sin embargo, también se ha observado que las empresas han acompañado estos procesos de inversión en capital con la adopción de innovaciones en el ámbito de la organización del trabajo y de la gestión de recursos humanos destinados a aumentar la implicación de los empleados en el funcionamiento de la empresa y a dotarles de las habilidades y conocimientos necesarios para poder participar en la toma de decisiones con mayor eficacia. Hasta la fecha han sido numerosos los análisis efectuados para distintos países sobre la influencia de estas acciones en el crecimiento económico y competitividad de las empresas, sin haberse llegado a conclusiones completamente inequívocas. En este sentido, el objetivo de este trabajo es trasladar este debate a Navarra, estimando el impacto que la innovación organizativa y la introducción de las tecnologías de la información están teniendo sobre los resultados obtenidos por la empresa navarra en términos de rentabilidad y de productividad. Para alcanzar este objetivo se utilizará información procedente de una muestra de 281 plantas industriales navarras sobre innovación organizativa y tecnológica.

Lera López, Fernando

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