Open Access
A potential paradigm shift in global mobility? The impact of the Covid-19 pandemic
(Elsevier, 2023) Mello, Rodrigo; Erro Garcés, Amaya; Dickmann, Michael; Brewster, Chris; Gestión de Empresas; Enpresen Kudeaketa; Institute for Advanced Research in Business and Economics - INARBE
The COVID-19 pandemic profoundly affected the global mobility (GM) policies of multinational enterprises (MNEs). Through interviews with policy decision-makers in 32 companies, we applied Interpretative Phenomenological Analysis to examine how the pandemic accelerated changes in MNE policies and the management of GM. Our framework builds on contingency theory, traditionally concerned with aligning organizational policies with macro- and meso-level contextual factors. We extend this by integrating micro-level individual variables, such as career aspirations and well-being, as contingent factors influencing GM practices. There is variation in GM responses in relation to the volume of GM activities, GM-related policies, investments in digitalization and technology, and variations in mobility types. We observed a potential paradigm shift that affords employees greater agency in their global mobility paths, thereby greater granularity to contingency theory. This nuanced approach opens new research avenues and equips organizational leaders with a comprehensive set of variables for GM decision-making. Our findings indicate lasting global mobility changes but foresee gradual implementation due to associated risks.
Open Access
The usage time of social media as a predictor of customer loyalty
(Springer, 2024-08-24) Dávila Espuela, Nélida; Reina Paz, María Dolores; Erro Garcés, Amaya; Gestión de Empresas; Enpresen Kudeaketa; Institute for Advanced Research in Business and Economics - INARBE
This paper aims to shed light on the potential influence of daily usage time of social media on customer loyalty through social media. The main objective is to identify, on the one hand, possible generational differences regarding usage time and, on the other, what characteristics of social media posts impacting loyal customer outcomes are most affected by usage time. To this end, after an exhaustive review of the current state of the art, an online survey was conducted in the last quarter of 2022 with a sample of 485 individuals to assess their opinions and intentions toward different types of social media posts. Attitudinal responses were collected for 12 study variables, and an independence test and a series of regressions were conducted to validate the hypotheses. The results indicate that there are indeed generational differences in social media usage time. Additionally, it was observed that usage time is a significant predictor of social media loyalty in general and, specifically, for loyalty created through posts with relevant content, campaigns with incentives, and popular content among friends. Among the conclusions of this study is the applicability to the business sector, regarding the various considerations that companies should take into account based on their communication objectives and the target user profile, as well as the type of social media posts they should consider. © The Author(s), under exclusive licence to Springer Science+Business Media, LLC, part of Springer Nature 2024.
Open Access
La economía y organización industrial como paradigma de desarrollo sostenible en el nuevo modelo de industria para Europa
(Ministerio de Industria, Energía y Turismo, 2023) Bueno Campos, Eduardo; Erro Garcés, Amaya; Gestión de Empresas; Enpresen Kudeaketa
El artículo analiza el papel del paradigma de la Economía y Organización Industrial, considerando su génesis en Inglaterra y desarrollo en EEUU, junto a su consolidación en Europa, como enfoque de carácter «mesoeconómico» y de naturaleza «multidisciplinar», con énfasis en el papel de la tecnología y de la innovación en la Política Industrial y en las estrategias industriales, como fundamentación de los objetivos y contenido del Documento de la UE( 2021) sobre el «Nuevo Modelo de Industria para Europa» y el consecuente Programa NEXT GENERATION para lograr la recuperación europea e incorporando la transición y transformación digital de la empresa, tras la crisis de la COVID-19, con el consiguiente análisis de la propuesta del Plan de Recuperación, Transformación y Resiliencia de España, junto a la Nueva Ley de Industria.
Open Access
Food security and social protection in times of COVID-19
(SAGE, 2022) Erro Garcés, Amaya; López Peláez, Antonio; Pérez García, Raquel María; Gestión de Empresas; Enpresen Kudeaketa
From the perspective of social work, it is important to analyse food insecurity before and during the COVID-19, identify the best practices and how social work can contribute to improving living conditions. Using a meta-analysis, this article reviews how food security is addressed in the literature to better inform social policies from a social work perspective. A search of the literature revealed 217 articles between 2010 and 2021. The descriptors for the search were food security, food aid and social work. The main results are the identification of key aspects to inform social policies and promote sustainable social change worldwide.
Open Access
Teleworking in the context of the Covid-19 crisis
(MDPI, 2020) Belzunegui Eraso, Ángel; Erro Garcés, Amaya; Gestión de Empresas; Enpresen Kudeaketa
This article aims to analyze the implementation of teleworking as a security practice to face the crisis resulting from the Covid-19 disease. The present paper provides both theoretical and practical results. From a theoretical standpoint, the Baruch and Nicholson approach is extended with environmental, safety, and legal factors that explain telework. From a practical perspective, a database of companies that have introduced telework as a measure to face coronavirus in a crisis context has been obtained. In short, the Covid-19 crisis demonstrates how teleworking has been used by companies to ensure their employees' safety and to provide continuity to economic activity. Consequently, safety factors are relevant in the study of teleworking and should be considered in further research.
Open Access
Spanish fishing industry within the common fishery policy
(Elsevier, 2024) Kozinski Radomska, Aleksander; Aramendia Muneta, María Elena; Erro Garcés, Amaya; Gestión de Empresas; Enpresen Kudeaketa; Institute for Advanced Research in Business and Economics - INARBE
The main objective of this article is to study the evolution of the Spanish fishing industry, with a specific focus on examining the correlation between actual catches by Spanish vessels and recorded landings against national Total Allowable Catches, which may contribute to improving the current state of the Common Fisheries Policy. Firstly, we offer an overview of the geographical, economic, and legal factors surrounding Spanish fisheries, along with an examination of the Common Fisheries Policy and relevant international agreements impacting these fisheries. Subsequently, we analyze three species, namely hake, anchovy, and cod as they are the most traded fish in the Spanish markets. Thirdly, we conduct an examination to provide information regarding the role of Common Fishery Policy quotas and to explore potential reasons behind the observed results. The main findings reveal the identification of a significant lack of alignment between the Common Fishery Policy and its resulting implementation through the Total Allowable Catches over the last decade.
Open Access
Pushing limits in higher education: inclusion services' perspectives on supporting students with learning disabilities in Spanish universities
(Taylor & Francis, 2023) Torre Martínez, Rocío de la; Calleja, Gema; Erro Garcés, Amaya; Gestión de Empresas; Enpresen Kudeaketa
The unprecedented growth of universities in recent years has meant that there are more students with learning disabilities attending courses. Consequently, universities have had to adapt, improve and create new resources to ensure greater inclusivity. These resources, their design, and development are managed by inclusion support services, aiming to the full inclusion of students with disabilities and the promotion of community awareness. This article aims to shed light on the current role of inclusion services in supporting students with learning disabilities, and the link these services have with the different university stakeholders, using a thematic analysis from the experiences of this services staff in eight Spanish universities. The results show that: i) there is no uniformity in the support services; and ii) more resources and work are needed to ensure increased inclusion and awareness. The discussion and conclusions drawn highlight the trends, challenges, and opportunities for universities improving their inclusion.
Open Access
Operational and strategic decisions in hospitality. Lessons from an action research process
(Springer, 2019) Erro Garcés, Amaya; Ramírez Ávila, Laura; Gestión de Empresas; Enpresen Kudeaketa
The aim of this article is to find measures that reduce personnel costs in a catering company through the optimization of routes and tasks for staff to increase the efficiency of the company, and to transfer these measures to the sector as a whole. This paper is based on action research methodology which facilitates both taking action and creating knowledge or theory about the action analysed. Findings demonstrate that the solution focused on minimization of the workers’ operations and optimization of routes does not solve the problems identified in the company. The flexibility of action research allows adaptation of the focus on the needs of the company, and both the problem and solution are redefined. Thus, a discovered relationship between operational and organizational management is the main outcome obtained in the research. As a result, six proposals are described: clarifying task assignments, improving organizational management and the estimation of provisions, optimizing routes, reducing personal services, and improving human resources policy. It is concluded that the performance of both manager and employees is influenced by the organizational strategy.
Open Access
Industry 4.0: defining the research agenda
(Emerald, 2019) Erro Garcés, Amaya; Gestión de Empresas; Enpresen Kudeaketa
Purpose. Industry 4.0 implies that global challenges exist within the manufacturing sector. Both theoretical and empirical research has been developed to support these transformations and assist companies in the process of changing. The purpose of this paper is to gather previous articles through an updated review and defines a research agenda for future investigation based on the most recent studies published in the field. Design/methodology/approach. Key articles on the subject are analysed. The articles were published in 39 journals from which 107 papers dating from 2005 to 2018 have been selected. Findings. The main findings imply the definition of a research agenda where: a common terminology should be created; the levels of implementation of Industry 4.0 should be defined; the stages of the development of Industry 4.0 should be identified; a lean approach for this industry is defined and the implications of Industry 4.0 in either a sustainable or circular economy should be understood; the consequences of human resources should be analysed; and the effects of the smart factory in the organisation are the areas identified and studied in the mentioned research agenda. Research limitations/implications. This review has some limitations. First, a number of grey literature, such as reports from non-governmental organisations and front-line practitioners' reflections, were not included. Second, only research studies in English and Spanish were reviewed. Practical implications. This review helps practitioners in their implementation of Industry 4.0. Moreover, the identified future research areas may help to define priorities in this implementation. Originality/value. After examining previous research, this paper proposes a research agenda covering issues about Industry 4.0. This research agenda should guide future investigations in the smart industry.
Open Access
Home-based telework: usefulness and facilitators
(Emerald, 2020) Ollo López, Andrea; Goñi Legaz, Salomé; Erro Garcés, Amaya; Enpresen Kudeaketa; Institute for Advanced Research in Business and Economics - INARBE; Gestión de Empresas
Purpose: This article aims to analyze individual-, organizational- and country-level factors that determine the use of home-based telework across Europe according to the technology acceptance model (TAM) and the technology–organization–environment model. Design/methodology/approach: To examine the impact of individual-, organizational- and country-level factors on telework, multilevel models are estimated to prevent problems derived from biased standard errors when micro- and macro-level data are combined. Findings: The main findings show that, according to the usefulness side of the TAM, employees with family responsibilities, those that live away from their work and highly qualified workers use more home-based telework. Additionally, and according to the ease of use side of the TAM, empowerment in firms facilitates home-based telework. At the country level, lower power distance, individualism and femininity, better telework regulations and technology developments are also facilitators of home-based telework. Research limitations/implications: The study is limited by the cross-sectional nature of the data. This prevents the estimation of causal effects. Additional research would benefit from the use of panel data and from a more detailed analysis of the effects of country dimensions. Practical implications: From an applied perspective, politics related to cultural dimensions are suggested to stimulate home-based telework. Originality/value: The research contributes to previous literature by: (1) considering a large sample to conduct an empirical analysis of the use of home-based telework across Europe, (2) including micro and macro factors, (3) providing a theoretical framework to explain home-based telework, (4) applying a rigorous definition of home-based telework and (5) focusing on employees who are able to adopt home-based telework.