Now showing items 1-2 of 2

    • Perceived performance effects of ICT in manufacturing SMEs 

      Bayo Moriones, José Alberto Upna; Billón, Margarita; Lera López, Fernando Upna (Emerald Group Publishing Limited, 2013)   Artículo / Artikulua  OpenAccess
      Purpose. We aim to investigate whether ICT resources, including investment and use of specific types of ICT as well as innovative work practices, have a positive impact on several dimensions of firm performance, taking ...
    • TQM and performance: Is the relationship so obvious? 

      Corredor Casado, María Pilar Upna; Goñi Legaz, Salomé Upna (Elsevier, 2011)   Artículo / Artikulua  OpenAccess
      The aim of this study is to explore more fully the relationship between total quality management (TQM) and firm performance, taking TQM as an internally consistent system of practices. The paper tests the link between the ...