Do you prefer logging in?: the relevance of the experience of telework for wellbeing
Fecha
2024Versión
Acceso abierto / Sarbide irekia
Tipo
Artículo / Artikulua
Versión
Versión aceptada / Onetsi den bertsioa
Impacto
|
10.1108/ER-10-2022-0487
Resumen
Purpose –The swift and unanticipated integration of telework by European companies due to COVID-19 gave
rise to distinct features of telework. These attributes underscore the necessity of analysing its impact on
employees’ well-being. This paper explores how telework experiences impact well-being by influencing work–
life balance and job satisfaction. Additionally, it investigates whether empl ...
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Purpose –The swift and unanticipated integration of telework by European companies due to COVID-19 gave
rise to distinct features of telework. These attributes underscore the necessity of analysing its impact on
employees’ well-being. This paper explores how telework experiences impact well-being by influencing work–
life balance and job satisfaction. Additionally, it investigates whether employee preferences for telework are a
contributing factor.
Design/methodology/approach – Based on the data provided by the “living, working and COVID-19”
e-survey, structural equation models (SEM) were used to test the hypotheses. Specifically, a multiple-mediation
approach and path analyses were applied to measure the relationship between the variables under study. The
moderating role of preference for telework was also tested.
Findings – Key findings support that telework experience has a positive impact on well-being, both directly
and indirectly, particularly via work–life balance. Although preference for telework strengthens the
relationship between telework experience and well-being, it does not enhance the predictive power of the
mediated model.
Practical implications – These results have important implications from an applied perspective. Human
capital departments as well as managers should design telework programmes to create a positive experience
since this will ensure a positive influence on the perception of work–life balance, job satisfaction and well-being.
Originality/value – COVID-19 as a sudden environmental constraint forced the implementation of telework
without proper planning and training. Thus, how the employees experience this major change in their working
conditions has affected their well-being. The present paper contributes to clarifying how the proposed
variables relate under such constraints. [--]
Materias
Well-being,
Job satisfaction,
Work–life balance,
Telework,
COVID-19
Editor
Emerald
Publicado en
Employee Relations, 2024, 46, 1-16
Departamento
Universidad Pública de Navarra. Departamento de Gestión de Empresas /
Nafarroako Unibertsitate Publikoa. Enpresen Kudeaketa Saila /
Universidad Pública de Navarra/Nafarroako Unibertsitate Publikoa. Institute for Advanced Research in Business and Economics - INARBE