Libros y capítulos de libros DGE - EKS Liburuak eta liburuen kapituluak
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Publication Open Access Exploring Spain's economic history: navigating the nexus of sustainable tourism and crisis transformation(IGI Global, 2024) Benito-Lacuey, Andrea; Aramendia Muneta, María Elena; Gómez Cámara, Irene; Gestión de Empresas; Enpresen KudeaketaThis study examines Spain's economic history within the context of the 2008 financial crisis and the COVID-19 pandemic, focusing on sustainable tourism and economic transformation. It aims to comprehensively analyse the quantifiable impacts of both crises, delineate their characteristics, and evaluate governmental interventions in the tourism sector. The methodology comprises three sections: an in-depth analysis of tourism's influence on Spain's primary economic indicators, followed by an examination of three critical periods (the 2008 crisis, the "Inter-crisis Period" from 2014 to 2019, and the economic and public health crises of COVID-19). Findings highlight the crucial relationship between the tourism sector, gross domestic product (GDP), and employment, emphasising the importance of sustainable tourism in economic resilience. In conclusion, this study stresses the necessity of revitalising tourism to drive Spain's economic recovery, underscoring its pivotal role in the nation's economic history.Publication Open Access Regionalism vs. bilateralism: an analysis on trade flows in advanced and emerging economies(IGI Global, 2025) Pluda, Carolina; Aramendia Muneta, María Elena; Gestión de Empresas; Enpresen KudeaketaThis chapter analyzes the role of regionalism versus bilateral trade relationships in the context of international trade disruptions caused by the COVID- 19 pandemic. The export and import flows of 11 advanced and 12 emerging economies are ex- amined and compared to identify their primary economic interests, whether linked to regional trade blocs or bilateral partnerships, with or without formal trade agreements (preferential and non- preferential). The findings indicate that advanced economies trade similarly within their blocs and partnerships, regardless of tariff preferences, while emerging economies prioritize half of their trade through non- preferential bilateral partnerships. The trade patterns reveal strong convergence among developed economies and a latent alignment with emerging economies, which also display a uniform trade distribution.Publication Open Access Digital marketing tools and market trends in the skincare industry: consumer behavior and sales growth insights(IGI Global, 2024) Castilla Miguel, Lierni; Aramendia Muneta, María Elena; Gestión de Empresas; Enpresen KudeaketaThe primary goal of the research is to investigate the efficiency of various digital marketing tools in the skincare industry, as well as to assess market trends and customer behavior in order to enhance sales. The study included a survey of 100 Spanish customers aged 18 to 64, and six regression models were developed to forecast sales growth based on various criteria. Transparency, sustainability, and personalized skincare products, as well as user-generated content and reviews, are highlighted as successful marketing methods to promote sales in the research. The study also emphasizes how age and gender play a significant role in this connection as well as the limited influence of influencer and celebrity marketing on skincare product sales. According to the findings, skincare firms should concentrate on developing transparent, environmentally friendly products that are customized to consumers' interests, using usergenerated content and reviews in their marketing strategies to boost sales.Publication Open Access Instagram's marketing strategy of the main fast fashion brands: best practices to improve customer engagement(IGI Global, 2023) Martinicorena-Goñi, Naiara; Aramendia Muneta, María Elena; Gestión de Empresas; Enpresen KudeaketaAbout 1,000 million users are active on Instagram monthly, and the number of daily users is 500 million. Fifty percent of Instagrammers follow at least one business account, and 130 million Instagrammers tap on a shopping post to learn about products offered in the app every month. Moreover, more than 200 million Instagrammers visit at least one business profile every day. The objective of the study is to assess the Instagram strategy of four of the main fast fashion brands: Zara, H&M, Mango, and Forever 21. Results show videos achieve 3.88 times more engagement than pictures. The effect of the shopping bag tool, which has been recently introduced, is very promising: the pictures with the shopping bag tool achieved a 121.03% higher average. The authors also found spontaneity increases engagement, while Zara, H&M, and Mango posts experienced an increase in the average likes in the pictures that had faces in them.Publication Open Access Social media marketing strategies in the lingerie industry: the case of Valentine's day campaign in Spain(IGI Global, 2022) De Miguel-Pérez, Ana; Aramendia Muneta, María Elena; Gestión de Empresas; Enpresen KudeaketaThis chapter presents a qualitative and quantitative analysis on the comparison of social media audience, social posts, and engagement over Instagram, Facebook, and Twitter for the main five lingerie brands in Spain during the week prior to Valentine's Day. The results show that a direct relationship between audience growth and posting frequency could not be confirmed but both factors may affect on engagement and content. Indeed, it was demonstrated that giveaways and influencer collaborations as well as carousel and photos received better feedback on average for Instagram and Facebook and GIFs for Twitter. The most obvious finding to emerge is that Instagram received the title of the "social media queen" in terms of audience and engagement in the lingerie industry. Finally, it was stated that strategies such as adapting content to fit with their followers likes to build a community of engaged and loyal followers is related to social media campaign success.Publication Open Access Cheng, Yuan (Grace Cheng b. 1964)(Emerald, 2011) Aramendia Muneta, María Elena; Gestión de Empresas; Enpresen KudeaketaKnown to the West as Grace Cheng, Cheng Yuan is the managing director and country manager of Russell Reynolds Associates (RRA) in Greater China. RRA is a premier provider of senior-level executive search and assessment, having served clients globally for 40 years. The firm advises its clients on recruiting and retaining outstanding leaders, and helps them mitigate the risks associated with senior-level appointments. In recent years, RRA's clientele has expanded to the fast developing Chinese enterprises to help businesses accommodate to their globalization process in the human resources area, where Grace Cheng plays a major role. Working across Beijing, Shanghai, and Hong Kong, her work focuses on CEOs and executive boards, with emphasis on general management and cross-border assignments for Chinese and Western multinational companies at the market entry and consolidated growth phases.Publication Open Access Hao, Quan (Sherry Hao)(Emerald, 2011) Aramendia Muneta, María Elena; Gestión de Empresas; Enpresen KudeaketaAn accountant by training, Hao Quan is the first Chinese partner of KPMG, a firm AU :2 created in 1987 with the merger of Peat Marwick International (PMI) and Klynveld Main Goerdeler (KMG). KPMG is a global network of professional firms providing audit, tax, and advisory services. Hao has spent most of her professional career at the firm. The company operates in 146 countries and employs 140,000 people working in member firms around the world. In China alone, KPMG employs over 9000 people and operates in 12 major cities across the country.Publication Open Access Xie, Lina (b. 1950)(Emerald, 2011) Aramendia Muneta, María Elena; Gestión de Empresas; Enpresen KudeaketaA shareholder and counsel of the company, Xie Lina is the senior vice president, vice chairman, and patent and trademark attorney at China Sinda Intellectual Property Ltd. Her areas of expertise are patent and trademark prosecution and counseling and general intellectual property (IP) counseling, a booming business field that is closely associated with the rising Chinese economy.Publication Open Access Yang, Lijun (b. 1957)(Emerald, 2011) Aramendia Muneta, María Elena; Gestión de Empresas; Enpresen KudeaketaKnown to the West as Lily Yang, Yang Lijun is the China chief representative of ING Insurance, a global financial institution of Dutch origin. Yang's name has entwined with ING and China, as she is one of the pioneers in introducing the Dutch three pillars pension system, the LOMA training and education system, housing mortgage system, and compliance policy, among others, to China. Coincidentally, since the symbol of the company is a golden lion and Yang's horoscope is Leo as well, she shows great empathy with ING.Publication Open Access European capital of smart tourism: an initiative to promote the tourism industry(IGI Global, 2020) Aramendia Muneta, María Elena; Gestión de Empresas; Enpresen Kudeaketa; Institute for Advanced Research in Business and Economics - INARBEThis theoretical chapter tries to underpin the European Capital of Smart Tourism initiative that was launched in 2018 for the cities of the European Union. It therefore starts with an introduction to smart tourism and to the meaning of a smart tourism city. It follows this with a description of the impact of the smart tourism city award on the European Union, and the rules of the challenge, emphasising the good practice of the two 2019 winning cities, Helsinki and Lyon. Finally, some recommendations for future research and a conclusion are given.Publication Open Access e-Bridge to mobility: a non-formal online learning European platform(Information Science Reference, 2012) Aramendia Muneta, María Elena; Galarza-Lanz, Juan Ramón; Mañas-Larraz, Marta; Gestión de Empresas; Enpresen Kudeaketa; Institute for Advanced Research in Business and Economics - INARBEe-Bridge to mobility is a platform designed to encourage a more prospective future for people from Poland, Slovakia, Bulgaria, and Romania. The objective of this project is to promote mobility to the UK, Germany, and Spain, by offering education, via English, German, and Spanish language courses; practical information about the UK, Germany, and Spain; and membership in an e-community. The project is aimed at people who seek employment in the United Kingdom, Germany, and Spain. Its main goal is teaching English, German, and Spanish, and gaining knowledge about the country that the project participant intends to visit. The products and information regarding country-specific characteristics of UK, Germany, and Spain are complementary to the course. e-Bridge supports adjustment to the requirements of the European job market, and its users have the opportunity to learn a foreign language with the aid of innovative communication tools, such as the Internet and mobile phones.Publication Open Access Open social innovation: an approach to public organizations(IGI Global, 2019) Erro Garcés, Amaya; Aramendia Muneta, María Elena; Gestión de Empresas; Enpresen Kudeaketa; Institute for Advanced Research in Business and Economics - INARBEPublication Open Access La docencia de Vicente Salas y su impacto en la carrera profesional de tres alumnos(FUNCAS, 2021) Cebollada Calvo, Javier; Díez Grijalvo, Jesús; Jaúregui Fonellosa, Santiago; Gestión de Empresas; Enpresen KudeaketaEn este capítulo del libro homenaje a Vicente Salas se recuerda su docencia en la Facultad de Ciencias Económicas y Empresariales de la Universidad de Zaragoza en la década de 1980-1990 por tres antiguos alumnos suyos.Publication Open Access Experiencias académicas entre profesores de distintas disciplinas. Una práctica internacional(Editorial CECAR, 2022) Hernández Palaceto, Celia; Erro Garcés, Amaya; Gestión de Empresas; Enpresen Kudeaketa; Institute for Advanced Research in Business and Economics - INARBELa interacción entre áreas de conocimiento de distintas disciplinas y contextos culturales facilita el desarrollo de nuevas ideas y proyectos. Por ello, la Universidad Veracruzana inició un curso de formación en el que pone en contacto a profesores universitarios de disciplinas diferentes que desarrollan conjuntamente una propuesta formativa. Este Capítulo describe la experiencia de dos profesoras, una de México y una de España que, a partir del mencionado curso, desarrollaron una iniciativa docente conjunta, válida para estudiantes de diferentes áreas. La tecnología, el conocimiento de idiomas y la superación de barreras culturales fueron factores relevantes en el éxito de esta iniciativa.Publication Open Access Spread the word – The effect of word of mouth in e-marketing(De Gruyter, 2017) Aramendia Muneta, María Elena; Gestión de Empresas; Enpresen KudeaketaWord of mouth (WOM) is an extraordinary mechanism with which to spread information and disinformation. There is an interaction between WOM and eWOM, creating different channels for the dissemination of information. However, this information cannot be controlled by marketers; at least this is seldom the case. Positive and negative comments are found in eWOM and they have a powerful influence on credibility, trust and persuasiveness, where influ- encers play a main role. Brand reputation is shaped by the flow of information and disinformation on the Internet. Social networks are a real tool with which to create and place information. A comment may greatly benefit consumers, pre- venting uncertainty and boosting sales. eWOM disseminates both information and disinformation, and so internet users and marketers are faced with the problem of how to turn this to their own benefiPublication Open Access Manual de contabilidad de costes(Universidad Pública de Navarra / Nafarroako Unibertsitate Publikoa, 2004) Azparren Pérez, María Rosario; Gestión de Empresas; Enpresen KudeaketaEl propósito de este manual es proporcionar a los alumnos del primer nivel de Contabilidad de costes los conocimientos necesarios para abordar con éxito esta materia. Partimos de que la actividad mental de la persona que aprende y la posibilidad de realizar los aprendizajes en situaciones de interacción son elementos indispensables para que dichos aprendizajes sean un proceso de construcción personal. Por eso, es objetivo primordial dotar de instrumentos y estrategias cognitivas y prácticas para la apropiación de los saberes personales de construcción del conocimiento. Puesto que la labor del profesor en el aula, y mediante las sesiones de tutorías, es la de, además de exponer conceptualmente su materia, ofrecer una dimensión práctica del saber para guiar y orientar la actividad constructiva del alumno/a, de tal forma que se fomenten actitudes ante ellos mismos de autonomía y responsabilidad, y actitudes ante los conocimientos científicos como la indagación, precisión y rigor en la solución de problemas, hemos utilizado en el manual que presentamos una metodología que comienza por ofrecer una información sobre los objetivos de aprendizaje de cada tema y su desarrollo, para terminar con un resumen esquematizado de dichos objetivos y unos problemas, algunos resueltos y otros para que sea el estudiante quien se ejercite en su solución y la compruebe, de tal manera, que pueda consolidar sus conocimientos y, aplicándolos, realizar cálculos económicos. El hecho de que anteriormente el alumno no haya tenido contacto con estos temas ni con la aplicación de sus conocimientos formales de matemáticas, álgebra elemental, estadística y otras asignaturas afines a la que nos ocupa, hace necesario introducirle en la terminología precisa y a veces variada utilizada, y sobre todo en el cálculo económico de los costes. Asimismo, tratándose de Contabilidad analítica es deseable que sepa realizar informes sobre el cálculo económico a través de cuentas, puesto que el método contable en sí mismo lleva implícito el control, un primer control básico y necesario para llevar a cabo posteriormente toda clase de análisis, simulaciones, previsiones y proyectos internos que ayudan a conseguir eficacia y eficiencia en la gestión de la empresa.Publication Open Access XXVII Congreso de Marketing AEMARK 2015: [libro de actas](ESIC, 2015) Universidad Pública de Navarra / Nafarroako Unibertsitate Publikoa; AEMARK; Gestión de Empresas; Enpresen Kudeaketa