Publication:
ICT impact on tourism industry

Date

2013

Director

Publisher

Access Press UK
Acceso abierto / Sarbide irekia
Artículo / Artikulua
Versión publicada / Argitaratu den bertsioa

Project identifier

Abstract

The goal of this paper is to analyze the effects of ICT on firms’ competitiveness, as well as on their level of innovation, productivity and on the market share depending on the tourism area: Accommodation, Gastronomy and Travel Agencies. On the whole, it has been proved that the use of diverse ICTs has little effect on the level of competition as well as on increasing productivity, while in general, they have a positive effect on increasing the market share of the firms.

Description

Keywords

ICT, Competitiveness, Productivity, Market share, Innovation, Tourism

Department

Gestión de Empresas / Enpresen Kudeaketa / Economía / Ekonomia

Faculty/School

Degree

Doctorate program

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